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Privacy Policy for Your bayarking Account

bayarking keeps one privacy policy for your account details, wallet checks, cookies and support chats, so you can see how data moves before you open an account.

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bayarking Privacy Policy for Your bayarking Account
CONTACT ROUTES

Reach Us About Privacy Requests

Privacy requests work fastest when you contact us from the same email or phone number linked to your account.

Account privacy mailbox Use the privacy contact form or email channel for access, correction, deletion and consent questions. We may ask for a short identity check before changing data tied to wallet activity or security logs.
Live support privacy handoff If your question starts in chat, ask our agent to mark it as a privacy request. The privacy team will pick it up, confirm the account match and reply through your registered contact route.
Wallet data queries For Touch 'n Go, GrabPay, Boost dan FPX questions, include the date, amount and reference shown in your account. Mask any bank data that is not needed for matching the transaction.
DATA HANDLING

Six Ways We Protect Account Data

Our privacy controls are tied to the account journey: registration, login, wallet checks, gameplay session records, withdrawals and support.

Account data we collect

We collect details you submit during account setup, login data, device signals, wallet references and support messages. We keep the set practical so account access, security checks and payment matching can work correctly.

Cookie use on bayarking.co

Cookies help keep you signed in, remember language settings and protect account sessions from unusual activity. You can clear browser cookies, but some account features may ask you to sign in again.

Payment privacy checks

Deposits through Touch 'n Go, GrabPay, Boost dan FPX usually create a wallet reference, timestamp and account match record. We use those records for reconciliation, withdrawal checks and support follow-up when a transaction needs checking.

Security and login records

We log sign-ins, password changes, device changes and failed access attempts. These records help us protect your account, investigate suspicious access and confirm whether a privacy request came from the account holder.

Retention and deletion

Some data can be deleted after account closure, while finance, fraud and dispute records may need to stay for a set period. We explain the outcome when you send a deletion or restriction request.

Third-party sharing controls

We share data only with service providers needed for hosting, payment processing, verification, analytics, security and customer support. Contracts require them to handle the data for our account operations, not for their own separate use.

Privacy Questions Before You Open Account

These answers explain how the privacy policy works when you register, use wallet methods, browse games, contact support or ask us to change your account data. They are written for Malaysia account holders and should be read with the full policy terms that apply when you use bayarking.co.

We collect the details you submit, such as contact data, login credentials, account settings and wallet references. We also collect device, IP and session records so we can protect access and match transactions.

We use wallet references, timestamps and transaction status to credit deposits, verify withdrawals, handle disputes and answer support questions. We do not need your wallet password, PIN or full banking credentials.

Yes. Send the correction request from your registered contact route and include the field that needs changing. We may verify your identity first, especially where the change affects withdrawals or account security.

Essential cookies keep login sessions, security checks and wallet pages working. Preference and analytics cookies help us understand site use. You can clear cookies in your browser, though some features may ask for a fresh login.

We keep data for as long as needed to run your account, meet finance duties, resolve disputes and protect security. After closure, some records can be removed while transaction records may need retention.

We share limited data with providers that support hosting, payments, verification, security, analytics and customer care. They must handle the data for our services and follow the controls set in our privacy terms.

Use the privacy email, account form or live support handoff and contact us from your registered email or phone number. Add clear details about the request so we can locate the correct account record.

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